FAQs

Last Updated: March 23, 2018

How can you promise that the design ordered will always be in stock?

All fabric orders from The Textile District are custom printed ‘on demand' using the latest digital printing technology. Each of our designs are digitally stored and printed on the base fabric you have selected. While we cannot guarantee that the ground fabric will always be available we do source from several well known and reliable fabric suppliers that can meet all our needs. 

Do you print on colored fabrics?

All of our ground fabrics are white, and all colors are printed onto the fabric. To learn more, we have provided photos of fabric swatches along with specifications and usage recommendations, print information and care instructions on the Our Fabrics page. We also recommend buying our complete fabric swatch kit which includes a 5" x 5" unprinted sample of each base fabric we carry.

Are your fabrics from mills in the USA?

While we do give preference to American textile mills, not all of our fabrics are from U.S. mills. Our ground fabric selection is based on overall quality and availability.

What kind of dyes do you use?

The Textile District uses reactive dyes for our fabric printing which have properties that allow the dye to bind to a wide variety of textiles with great results. These dyes produce colorfast results that will not fade or run when washed under normal conditions.

Is your process "green"?

Our printing and finishing processes are eco-friendly. All chemicals used in our processes are disposed of in compliance with all government regulations and government mandated safety standards.

What is the process for printing on fabric?

Our printing process varies by ground fabric type. Our natural-fiber fabrics are pre-treated prior to printing, and then printed using reactive dyes for clarity and colorfastness, and then steamed to set the color and bring it to life. The process for polyester fabric is best known as “Dye Sublimation,” which is a process where we first print on a special paper and then transfer the printed design unto the fabric using a very hot press. All or our fabrics arrive flat on a roll (no creases), soft to the touch, and ready-to-sew.

Is the fabric printing permanent?

Yes, the dyes used for printing the fabric are designed not to bleed, run or smudge. They will wear with the fabric over time as any cotton or polyester fabric would.

How do I ensure my fabric colors will print the way I see them on my screen?

Each monitor is calibrated differently and the color you see will only be a close facsimile of the printed product you will receive. Color will appear differently on the various fiber types and base fabrics due to the way light reflects off the fabric surface. For this reason, we recommend that you order a color swatch printed on the desired base fabric. For best results on large projects, we recommend ordering the full yardage required plus any extra buffer you feel you may need to ensure success. While our color formulas and environmental conditions are regulated for consistency, there is always a chance that there may be a slight variation from one order to the next due to variations inherent in the manufacturing of the ground fabrics.

Does the fabric require special handling in the wash?

Most of our fabrics are machine wash and dry, and require minimal special care. Our fabrics are lightfast, colorfast, and will not run, smudge, or fade with normal wear and care. For best results, we suggest using a mild detergent with a gentle cycle. We also recommend that the heavy fabrics such as 7- and 10-ounce cotton should not be washed in a traditional washing machine. These fabrics should be washed by hand and laid flat to dry or professionally dry-cleaned.

Do you print stretchy fabrics?

We certainly do! We offer a 4-way stretch fabric and a moisture-wicking stretch performance fabric ("Scuba"), which are both ideal for sports wear as well as everyday comfort in business to casual wear.

Does the fabric shrink?

During the production process, our fabrics undergo some pretty intense heat. The heat will shrink the fabrics anywhere from 2-5% depending on the type of fabric, and as a result the fabric arrives pre-washed, pressed and ready for sewing. Like with any fabric or garment, we recommend taking care to not use extreme heat when washing or drying as all fabrics will shrink more if put under extreme temperatures.

Do you ship internationally?

We currently ship to the United States and Canada. Please contact us if you have special needs.

How much does it cost to ship?

Because there are so many variables to consider when calculating the cost of shipping, we recommend you create a price quote for the items you are considering to purchase by adding them to your cart and proceeding to the Order Confirmation page where you can review your order before submitting for payment.

You will not be charged unless you submit your order.

All domestic orders to the continental United States ship via FedEx Ground, and will require a minimum of 5-7 days of transit time, depending on the destination of your shipment. Additional charges apply when shipping to Alaska and Hawaii, which will be reflected at check out.

Can you print more than 10 yards?

Absolutely! We can print up to 50 continuous yards of any design (or combinations of designs), in increments of one linear yard (or greater) on the same base fabric.

Do you offer bulk pricing discounts?

Yes, we offer bulk pricing for orders over 25 yards, 50 yards and 100 yards per design. If you have a large custom requirement, please send us a note through our Contact Us page and we can discuss our bulk volume opportunities in greater detail.

Can I supply my own fabric to be printed on?

We do not accept customer-supplied fabrics for printing although we will consider special projects if the volume warrants it. Send us note through our Contact Us page and we will be happy to review your special requirements.

Do you take returns?

Since all our fabrics are printed ‘on demand' just for you, we do not accept returns unless we make a mistake. Thank you for understanding.

Signing Up to The Textile District's E-Newsletter

We take your communication preferences seriously. To ensure we only send emails to individuals who have confirmed their interest in receiving messages from The Textile District, we use a "double opt-in" subscription process for joining our email newsletter list.

This two-step process confirms we only add individuals who specifically request to be added to our list and give The Textile District permission to email them from time to time. 

Step 1: Fill out our online signup form. We don't ask for much info, but would be great to know your first name so we can greet you.

Step 2: You must click the link provided in the follow-up email we send to be added to our mailing list.

Tips to Ensure Sign up Success:

  • If you use a Gmail, Yahoo or AOL account, these webmail programs may delay delivery of mail to your inbox by up to 24 hours.
  • If you use a Gmail account, it is possible our email is be placed in Gmail's Promotions tab. To avoid this, please add our email address to your contacts list to ensure future emails from The Textile District are placed in your main inbox (Primary) tab.
  • It is also possible that emails are caught in your spam filter. We kindly ask that you check the junk folder for your account.

If you have any questions or need assistance, please send us a note via our Contact Us page.

 

Not sure which base fabric is most suitable for your next project?